Remote diagnosis
Identify the likely cause and recommend the next step.
$35
Friendly, straightforward computer help
Clear answers. No tech runaround.
Patient computer support for homes and small businesses, remotely across the U.S. or in person around Murphy, Plano, and North Dallas.
Price approved firstPayment after serviceLocal Texas business
Devices we support
Help for the technology you use every day.
Support for computers, phones, tablets, printers, and Wi-Fi equipment. Phone and tablet service covers setup, accounts, apps, email, and connectivity. Screen and component repair are not included.
Windows PCsMac computersiPhone & AndroidTabletsPrintersWi-Fi routers
MPT Tech Support is an independent service provider and is not affiliated with device manufacturers.
Popular services
Simple prices for common problems.
These are MPT’s most-requested services. We identify the best option and confirm your total before starting any work.
Remote support session
Live troubleshooting for settings, software, email, and common problems.
$65
On-site support
Hands-on troubleshooting at your home or business. Additional time requires approval.
$89 first hour
New computer setup
Updates, basic configuration, accounts, and essential settings.
$99
PC tune-up
Startup cleanup, updates, storage review, and performance checks.
$89
Virus & malware removal
Scan, cleanup, security checks, and prevention guidance.
$119
Monthly support
Ongoing help for routine technology needs and common employee questions.
From $199 / month
Need a different service?
Ask for a quoteData transfer, operating-system reinstall, software or hardware installation, computer cleaning, technology lessons, Microsoft 365, Google Workspace, and Wi-Fi support are also available.
Pricing note: Prices shown are before applicable sales tax. Parts, software licenses, special-order work, and travel outside the standard local area are separate. Your price is confirmed before work begins.
Service coverage
Nearby when needed. Remote when faster.
Start with a remote diagnosis when practical. If the job needs hands-on work, we will confirm availability and travel before scheduling.
Across the United States
Remote help for compatible Windows and Mac computers, software, email, settings, and common technology problems.
North Dallas communities
Murphy, Plano, Wylie, Sachse, Richardson, Garland, Allen, Parker, Lucas, and nearby areas.
Greater DFW and beyond
Larger projects and extended-distance visits are available by request. Any travel charge is confirmed before booking.
How it works
Three steps from problem to solution.
Tell us the problem
Call, email, or send the short request below with the device and symptoms.
Approve the plan
We confirm remote or on-site service, the price, and any extras before beginning.
Get help and pay
We complete the approved work. You pay after service and receive an itemized receipt.
Remote-support safety
You stay in control.
Remote access begins only after you contact MPT, approve the service, and give permission. You can see the session and end it at any time.
Important: MPT will never contact you unexpectedly claiming that your computer is infected, and will never ask for gift cards, cryptocurrency, or wire transfers.
What you can expect
- Your price is approved before work begins
- Permission is required before remote access
- You enter your own passwords whenever possible
- Material changes are explained before they are made
- Seven-day workmanship correction for the same reported issue
- An itemized receipt after payment
Common questions
Before you request support.
Can MPT help me anywhere in the United States?
Yes, when the issue can be handled remotely. Physical repairs and hardware work require an on-site visit or another approved arrangement.
When do I pay?
Payment is due after the approved service is completed. MPT accepts card payments and provides an itemized receipt.
Will I know the total before you start?
Yes. MPT confirms the service price, applicable tax, and any approved travel, parts, or software costs before beginning.
What should I prepare for remote support?
Have the computer turned on, connected to the internet, and close any private documents. Never send passwords or sensitive financial information through the request form.
Request service
What can we help you fix?
Send a brief description. MPT will reply with the best next step and confirm the price before scheduling.